Hi Michael,
Thank you for your review.
We're sorry to hear that the spline you ordered was the wrong size.
We will contact you to arrange an exchange for the correct size.
Thank you!
Best regards,
Direct Factory Furniture
Fixed my rocking chair,I bought the wrong size it was too small then bought bigger size and fit perfectly looks great.
Very good product, delivered in a timely manner, which has performed as it should. Thank you.
The webbing was exactly what I was looking for. Very happy with the new doors in my TV unit!
Thanks for your review Mark ❤️
We'd love to see you again soon.
Thanks Laurie, much appreciated 😊
Appreciate the review JM, great to know all went well with the repair job
Thanks for the review Greg 😊
Highly recommend, great prices, great service. Honestly the best service I have had from a company. Would definitely buy again. :)
Hi Yulanda, thanks for taking the effort to write this review, it means the world to us that you've had a positive experience shopping with us. We'd definitely hope to seeing you soon again 😊
Thanks Jody ❤️
Thanks Resmi, appreciate the review 😊
Love love love these baskets
They look so real but outlive the real every time!
Thanks
Thanks Paula 😍
We're thrilled that you love our planters ❤️
Product purchased is great and authentic as expected from images and description on website. Delivered in a timely manner. Great price……much better than the Rattan prices I found from other companies…..thankyou
Delivery very fast. Product as described 5 out of 5 definitely recommend and this is second time buying rattan webbing from company
Great product. Our furniture reno turned out so well we now have plans to do another. Service was also fantastic. Thank yoy 😊.
This swing basket egg chair is beautiful quality also very good, from the order to delivery everything was professional, strongly recommended this Company
We had incredible service from first inquiry to delivery - Jonathan was wonderful to deal with, flexible with our order and was able to arrange delivery at short notice. We are thrilled with the chairs, they are even nicer in person and very comfortable.