It was my first time using Rattan and it worked a treat.
Soaked it in the bath for 20 minutes, stapled it to the insides sides of a couch that I was refurbishing and as it dried it tightened up really good.
Thank you

We received our rattan within 2 days. The service was great and quality of the rattan is beautiful

I have bought a roll of natural ratan to fix a piece of furniture. Delivery has been quick and the product is exactly what is advertised.

I received the set of 3 rattan planters and they are perfect! They are just a great size and a really good price. They arrives so quick and look exactly like the pictures. I look forward to seeing how they hold up in the Australian weather however I am optimistic they will be fine. Look forward to buying more products.

Product descriptions allowed me to readily determine correct ones for my requirements. Actual cost exactly as advertised - no gotchas during purchase finalisation. Delivery cost & time were very reasonable and they dispatched quickly and products delivered within stated timeframe (even though we are in a little town out bush). What was delivered both exactly matched what was ordered and depticted on their website - right down to the colour.
Could not want for better!

The tri planters are great and look amazing out in my backyard. These planters are strong and sturdy and look amazing with plants in them. John and Jenny were great to deal with, communication and delivery was outstanding. Highly recommend and do not hesitate to reach out to them for information and assistance. Very helpful. 😀😀

Loved this planter and trellis. It looks really good on our balcony. There was a fault with the first order which the seller immediately rectified with a new planter. Really good customer service. Highly recommend this planter and trellis.

Rattan looks great! Useful tip on website to soak it first. Sent super quickly. Would definitely use this company again. Thanks!

Absolutely thrilled with my table and chairs. I would recommend the Direct Factory Furniture co to anyone who is in a rural area, they were so helpful and did exactly what they said they would as far as delivery and time. The product is very nice. I would definitely buy from this firm again.

I am thrilled with my new outdoor furniture, even more so the wonderful sales and service from Direct Factory Furniture, responded quickly to emails, organized next day delivery from Melbourne to Albury/Wodonga, and the delivery man was also Fantastic I would highly recommend this company to family & friends, you won't be disappointed, more companies need this type of service, thank you so much everyone at Direct Factory Furniture have a wonderful Christmas.

We found this outdoor setting on line and liked the look of it. We tried to place an order and found there was no option to deliver to our address in QLD. We reached out to The Direct Factory Furniture Australia and spoke with one of the team. So helpful. They called us back and had sorted an alternative carrier and sorted a competitive freight quote. They sent us through an online invoice and we placed the order immediately. The outdoor setting arrived in a very reasonable time and looks fantastic. The quality is good and is exactly what we were looking for. Highly recommend this company and there products.

My Wife and I would highly reccomend both Jenny and Jonathan from DF Furniture in Knoxfield. They lead by example with product knowledge , attiitude, and a genuine desire to help, the customer. Other such businesses should take note.
We were able to visit their well layed out showroom and had their full attention without feeling under pressure. Finding exactly what we wanted that was in stock, after checking their well displaid web site., finding
their pricing far more realistic than the usual large outdoor furniture retailers.
We will certainly be back to purchase more in their vast range of outdoor / indoor furniture.
Ann & Jon ( Mornington )

The service was fabulous. We live 4 hrs out of Melbourne and the furniture was here I think two days later and on a weekend if my memory is right. The fellow delivering was kind and polite.
I was impressed. Thank you direct furniture. Meg.

great product

Love, love, love. Fantastic customer service, I would not hesitate to recommend to friends. Thank You :)