Holiday Closure

Hi there! We hope everyone is enjoying their Christmas / New Year holidays 😊

It's time for us to finally take a well deserved break, and our shopfront at Knoxfield will be closed from 24 December to 5 January 2026.

During this closure, we will still be taking in online orders for all our product range.

Click & Collect will not be available.

The last day to dispatch orders is 23 December 2025.

We will be back on 6 January 2026 to dispatch orders on a first come first serve basis.

Please be patient with us as we seek to dispatch backlog of orders as fast as we can.

Meanwhile, feel free to reach out to us during this period. We will do our best to reply you as soon as we can.

Wishing everyone a wonderful New Year 🎉🎉🎉

Jenny & Jonathan

Direct Factory Furniture

Rattan Spline

Great pricing, prompt delivery and easy website to order from

Natural Rattan Cane Round Core Wicker Pith Spline for Furniture Repair

Outdoor Cushions

Good quality cushions

CALOR | Outdoor Dining Chair Seat Cushion | Dark Grey | 44cmx48cm

Repair kit

I had two chairs to repair. Both now look fantastic.

Arrived fast and was perfect

Thank you so much Michelle for your lovely review😊 We appreciate your support!

Cane

good quick service and good product

Thank you so much David 😊 We appreciate your support!

Great product and fast delivery 👍

Perfect fitting seat pads

SORRENTO | Outdoor Dining Chair Replacement Cushion | Charcoal Colour | 50cmx50cm

Thank you so much Kelvin for your review! We’re so happy to hear that the seat pads fit your chairs perfectly. We appreciate your support! 😊

Plastic rattan plain natural

Great product, excellent service and prompt delivery. Very happy with the outcome and was easy to install. We used Selleys all plastics glue to attach to timber and nailed border. All worked out excellently and was a stunning transformation to our day bed base. Great idea to get a few samples before committing to ordering.

Thank you so much Kirsten for your wonderful review and for sharing your photo with us! Your daybed looks amazing. We also appreciate you sharing your helpful installation tips with us and others! 😊 Thank you!

Rattan repair

Excellent delivery & product.

Thank you so much Anthony for your wonderful review and for sharing the photo with us! The rattan chair repair looks amazing. We appreciate your support! 😊

Amira pet swing egg chair

The chair is perfect! One of my best buys ever.

AMIRA Pet Swing Basket Bed Egg Chair for Small Cat & Dog- Grey

Thank you so much Odette for your lovely review and for sharing the photo with us! The pet swing chair looks so cute 😍 We appreciate your kind words and support!

Coffee Table restoration

DFF provided all necessary products to do a rebuild of the cane under shelf of a midcentury coffee table. Very quick order, easy web site to navigate. Very happy.

NATURAL Rattan Cane Webbing | HEX Circle | 7mm | NATURAL BROWN

Thank you so much Mark for your lovely review and for sharing your beautiful work with us! It looks amazing. We truly appreciate your kind words and support! 😊

Good trustworthy company to deal with. Product is exactly as advertised and good quality.

Thank you so much Geoff for your kind words! We appreciate your review and support! 😊

Great service and advice, super friendly and helpful.

We embarked on replacing the rattan in my grandparents couch, we appreciated the guidance and consideration provided by John. Happy with the product and great service. We live in WA, visiting this store when in Melbourne. Super helpful and posted it securely back to Perth for us.

NATURAL Rattan Cane Webbing | HEX Circle | 9mm | NATURAL BROWN

Thank you so much Mandy, for your kind words and for sharing a photo with us! It was so lovely to meet you all. We truly appreciate your wonderful review and support. 😘

Extremely happy with new cushions. It has taken me a long time to find replacements in correct size without costing thousands. Great quality also really good communication from the courier

EDEN| Outdoor Lounge / Sofa Replacement Cushion Set (Seat & Back) | Dark Grey Colour | 70cmx70cm

Thanks Judy for your wonderful review! Thank you for sharing your beautiful photo with us too—the new cushions look amazing on your couch!😍 We really appreciate your support!

Great service

Very happy with the whole ordering procedure

Thanks Mike for your kind words😊 We appreciate your support!

Ratan strips

Arrived quickly and was what I ordered. Happy with the product.

Thank you so much Brett for your review 😊 We appreciate your support!

Prompt delivery and wuality priduct

Very happy with my purchase

Thanks Peter for your lovely review! 😊 We appreciate your support!

Great product fast delivery well you guys again

Thank you so much Joanne for your lovely review! 😊 We appreciate your support!

pvc rattan

upholsterer 45yrs
customer request to not use natural cane in this case.
quite happy to be able to source withing australia and not turn to china or turkey etc.
very happy with the quality thus far.

PLASTIC Rattan Cane Webbing | HEX Circle | NATURAL LIGHT BROWN

Thank you so much for your lovely review! 😊 We appreciate your support!

SORRENTO | Poly Rattan Wicker Outdoor Dining Chair | Natural

Thanks Kate for your positive review😊 We really appreciate your support!

Goods as described and arrived promptly.

Thank you so much Tony! 😊 Glad everything was as expected. We appreciate your support!

thank you, Good quality cane repair kit. All OK with delivery

had three chairs to repair and all went very well

Thanks Marcus! 😊 We’re so glad the kit worked well for all three chairs and delivery went smoothly. We appreciate your support!

Thanks Sonia for your positive review😊 We really appreciate your support!

Love my outdoor setting, and delivery was very quick

ARBUSTO | 2 Seater Poly Rattan Wicker Outdoor Balcony Set | Black

Thank you so much Isabel for your lovely review! 😊 We’re so glad you love your outdoor setting and it arrived quickly. We really appreciate your support!

PLASTIC Rattan Cane Webbing | HEX Circle | WHITE

Thanks Steve for your positive review! 😊 We really appreciate your support!

great experience, would use again

NATURAL Rattan Cane Webbing | HEX Circle | 9mm | NATURAL BROWN

Thank you so much Jeremy for your lovely review! 😊 So glad you had a great experience. Looking forward to seeing you again. Thanks again for your support!